TERMS AND CONDITIONS OF THE AUTUMN PROMOTION

“Pure Form. Zero Surcharges. Aluminum Windows with Concealed Hinges at standard Price”

I. General Provisions

  1. The organizer of the promotional campaign entitled “Pure Form. Zero Surcharges. Aluminum Windows with Concealed Hinges at standard Price” (hereinafter: the “Promotion”) is MIROX Sp. z o.o., with its registered office in Poznań (postal code 61-483), ul. Górecka 104, NIP (Tax Identification Number): 7790021565, REGON: 004818921, entered into the Register of Entrepreneurs under KRS number: 0000182741 (hereinafter: the “Organizer”).
  2. These Terms and Conditions specify the rules for participation in the Promotion, as well as the terms of its organization and conduct (hereinafter: the “Terms and Conditions”).
  3. The contents of the Terms and Conditions are available for viewing and download on the Organizer’s website at www.miroxwindows.com and at the sales showrooms located at ul. Harcerska 10, 61-011 Poznań and ul. Górecka 104, 61-483 Poznań (hereinafter: the “Sales Showrooms”).
  4. Participation in the Promotion is voluntary. Every Participant taking part in the Promotion is obliged to read and comply with the provisions of these Terms and Conditions.
  5. The Promotion is conducted within the territory of the Republic of Poland as well as in export markets.

II. Duration of the Promotion

The Promotion runs from September 2, 2026, to October 31, 2026 (hereinafter: the “Promotional Period”).

III. Terms and Mechanism of the Promotion

  1. The Promotion covers aluminum window systems included in the Organizer’s offer (hereinafter: the “Promotional Products”).
  2. The promotional benefit consists of a free upgrade of the finishing standard — orders for aluminum windows with concealed hardware (hinges) will be processed at the price of standard surface-mounted hardware.
  3. The promotional benefit can be claimed by any Participant who places and confirms an order for Promotional Products during the Promotional Period.
  4. Installation and transport services for the Promotional Products are not covered by the Promotion.
  5. The benefit granted under these Terms and Conditions cannot be combined with other promotions or discounts applicable at the Organizer’s during the Promotional Period.

IV. Complaints Procedure

  1. In the event that the Promotion is conducted by the Organizer in a manner non-compliant with these Terms and Conditions, the Participant has the right to submit a complaint.
  2. To streamline the submission and processing of complaints, a complaint may be submitted: a) via email to: marketing1@mirox.pl, b) by phone at: +48 61 102 36 01, c) in writing to the address: Mirox Sp. z o.o., ul. Harcerska 10, 61-011 Poznań.
  3. The complainant should provide their contact details in the complaint body, describe the reason for the complaint, state a specific request, and present the circumstances justifying the submission.
  4. All complaints will be considered promptly, but no later than within 30 days from the date of their receipt by the Organizer. A written or electronic response will be sent to the contact details provided by the Participant.
  5. The response to the complaint will be delivered in the same form in which it was submitted, unless the Participant agrees on a different form with the Organizer.
  6. Only the Participant is entitled to submit a complaint.
  7. The Controller of the Participants’ personal data processed for the purpose of handling complaints, as well as for the establishment, exercise, or defense of potential claims, is MIROX Sp. z o.o., with its registered office in Poznań, ul. Górecka 104. You can contact the Data Controller by email at biuro@mirox.pl or in writing to the registered address.

V. Final Provisions

  1. The Organizer reserves the right to extend the duration of the Promotion, notifying Participants via the website www.miroxwindows.com
  2. Extending the duration of the Promotion does not adversely affect the rights acquired by Participants prior to the implementation of the change.
  3. These Terms and Conditions constitute the sole document defining the binding rules of the Promotion.
  4. In matters not regulated by these Terms and Conditions, the applicable provisions of Polish law shall apply, in particular the Civil Code and the Consumer Rights Act.
  5. The Terms and Conditions enter into force on September 2, 2026.
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